June 15, 2006

The Little Things, They Do Bring Tears


Since I posted about Oddica's unique and thoughtful way of creating an overwhelmingly positive, post-sell, customer experience, my blog readership has increased by about 20 folks per day (that number is big enough to notice around here). The reason? Oddica is not only unique and thoughtful toward their customers, they are also a karma-spewing, marketing machine and take the time each day on their news page to individually thank the people who have acknowledged them.

One more "Bravo"!