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Dry Sex

Check out this great article about why manuals should be more like the brochures that have the customers reading the instructions in the first place.


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Recommended Reading

I support literacy (no revelation there, not that many are against it) and would like to share some good books with points of view about the world at large. The first in the series is... Dry by Augusten Burrows. A truly witty, and thus endearingly honest, memoir of an advertising guru's journey into and through sobriety, friendship, and mortality. It seems real enough to pass for autobiographical .
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List Of Convenient Excuses To Avoid Change

1. "That will never work." 2. "That said, the labor laws make it difficult for us to do a lot of the suggestions you put out. And we do live in a lawsuit oriented society." 3. "Can you show me some research that demonstrates that this will work?" 4. "Well, if you had some real-world experience, then you would understand." 5. "I don't think our customers will go for that, and without them we'd never be able to afford to try this." 6. "It's fantastic, but the salesforce won't like it." 7. "The salesforce is willing to give it a try, but [insert major retailer/corporation/partner here] won't stock it." 8. "There are government regulations and this won't be permitted." 9. "Well, this might work for other people, but I think we'll stick with what we've got." 10. "Our team doesn't have the technical chops to do this." 11. "Maybe in the next b...
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The... OUCH... Hard... YIKES... Way...

I learned an important lesson today. Starting in the middle of a concept and talking about it to the end makes you sound really smart, if not so smart that the concept can zoom right over your audience's head. That can be a good thing... or a bad thing. When starting from an assumed position, whether it be philosophy or knowledge, you are going to come across as thoughtful or knowledgeable to your audience. This mostly happens because they are starting from a position of less experience. If you want to bowl someone over, start in the middle. Being overwhelmed by information and trying to fit pieces of it together to make sense of the last half of a story is tiring and confusing. Of course, this has its place. It is like walking into a primitive village with a lighter.... By the time you bite off the head of a snake and chug down the local beverage, everyone will be ready to listen when you shout, "Follow me!". Both religion and Ron Popeil have recruited millions t...
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